Care by condition

Two people sitting together with hands linked in support

Adults with a developmental disability in Ontario face long waits for supported housing and day programmes, and a great deal of the gap is filled by families — usually parents who are ageing, and siblings who have quietly taken it on.

Support at home can fill some of that gap. Done properly, it is not about supervision. It is about somebody having a life: work if they want it, friends, a routine of their own, and privacy from their family.

What good support looks like

  • It is directed by the person wherever it possibly can be, including by people who communicate without speech.
  • Independence is built, not replaced. The measure of good support is what someone can do after a year of it, not how smoothly the visits went.
  • Health gets missed. Pain, dental problems and mental illness are frequently attributed to the disability instead of investigated, sometimes for years.
  • Isolation is the norm once school and day programmes end, and it is the thing families most want addressed.
  • Consistency matters enormously, and a rotating cast of workers undoes progress.

How we help

  • Daily living support — cooking, cleaning, laundry, shopping, budgeting — done alongside rather than instead of the person
  • Personal care where it is needed, delivered in a way that respects an adult’s privacy
  • Support to get out into the community: work, volunteering, college, groups, sport, faith communities, friends
  • Help keeping medical and dental appointments, and flagging health changes that get attributed to disability rather than looked into
  • Support with routine and structure where that is what keeps things stable
  • Working alongside supported housing, day programmes and case managers where they exist
  • Support for households where ageing parents are the main carers and need a plan rather than a crisis
  • Regular, predictable respite for families and for sibling carers

Who provides the care

Personal support workers provide this support, placed as a small consistent team. Nursing is available where a plan requires it. Where a person has a case manager, a service coordinator or a behaviour team, we take direction from the plan they have already set rather than making our own.

Common questions

We have been on a waiting list for years. Can this help in the meantime?

Often, yes. Private support at home does not replace supported housing and it does not shorten a waiting list, but it can make the wait survivable — particularly for families where the parents are getting older.

Can Passport funding pay for this?

Passport funding is administered through Developmental Services Ontario and can be used for community participation supports and caregiver respite. What it can be spent on is set by the programme, so confirm with your DSO or Passport agency before assuming. We will work with whatever funding you have.

My brother does not speak. Can he still direct his own support?

Yes. Not speaking is not the same as not communicating, and a good worker learns how someone shows a preference. We match for this rather than hoping for it.

Will it be the same worker?

That is what we build for. Consistency is more important in this work than almost any other kind, and we would rather be honest that we cannot staff it consistently than send a different person every week.

Do you provide overnight or weekend respite?

Yes, including regular scheduled respite rather than emergency-only. Families tell us that predictable relief is worth more than a larger amount of unpredictable relief.

Where we provide this care

We provide this support across 146 communities in Ontario, from the Greater Toronto Area to Thunder Bay. If your town is not listed, call us — we will tell you honestly whether we can staff it properly rather than promising and then failing to turn up.

Related

Not sure what you need? That is the normal starting point. A free consultation is a conversation about what is actually happening at home — no charge, no obligation, and we will point you at publicly funded care first where you may qualify for it.

Book a free consultation Call 1-888-507-6236