Case Manager jobs
Case management roles in home and community care, complex care coordination, rehabilitation and insurance-funded care — the person who holds the whole plan together.
Where case managers work with us
- Home and community care — assessing need, building the plan, and adjusting it as the person changes.
- Complex and paediatric care — coordinating several providers around one family so they are not doing it themselves.
- Rehabilitation and insurance-funded care — managing treatment plans, reporting and funder communication after an injury.
- Hospital to home transitions — the two weeks after discharge, where most readmissions are either avoided or created.
- Long-term care and retirement — admissions coordination and family communication.
What we need from you
- A relevant professional background. Most of our case managers are Registered Nurses, Registered Practical Nurses, Registered Social Workers or occupational therapists, and where the role is regulated we confirm your registration at source.
- Demonstrated coordination experience — managing a caseload, not just carrying one.
- Effective spoken and written English, and writing clear enough to be read by a funder.
- Canadian criminal record clearance, including vulnerable sector screening.
- Medical clearance.
Case management is not a regulated profession in its own right in Ontario — there is no college and no protected title. What matters is the professional registration you already hold and what you have actually coordinated.
What we mean by case management
The title gets used for two very different jobs, and it is worth being clear which one you want.
One is coordination: assessing, building a plan, booking the providers, chasing the pieces, and keeping the family informed. The other is clinical oversight: carrying accountability for what the plan does to the person, and changing it when it stops working.
Most roles are some of both, and the mix is what decides whether a nurse, a social worker or an occupational therapist is the right fit. We will tell you which one a role actually is before you interview for it.
What you are entitled to, and what we are required to tell you
Worth knowing before you apply anywhere, not only here.
- You never pay us a fee. Our fees are paid by the employer or the client. If any agency asks you for money to be placed, walk away.
- Postings must state expected pay. Since 1 January 2026, publicly advertised job postings in Ontario must include the expected compensation or a range, must say whether the posting is for an existing vacancy, and must disclose if artificial intelligence is used to screen applicants.
Questions case managers ask us
Do I need to be a nurse?
No. Nurses, social workers and occupational therapists all do this work well. What the role needs depends on how clinical the caseload is.
Is it office-based or in the field?
Both exist. Say which you want — it is one of the biggest differences between roles and people rarely ask about it early enough.
What size caseload should I expect?
It varies enormously, and it is the question most worth asking at interview. We will find out and tell you.
Is this permanent or contract?
Both. Leave coverage is common; permanent searches come up regularly.
I am an RN who wants out of shift work. Is this a route?
Often, yes — and it is one of the more common moves we help with. Tell us what you are trying to get away from as well as what you want.
Apply for Case Manager work
The application takes a few minutes.
Questions first? Call 1-888-507-6236 or email employment@helpnowhealthcare.com.
Apply now