Specialized care

Specialized home care, from newborn to end of life

People often assume that once needs pass a certain point, the options run out. They do not. We care for clients at every age and stage — a newborn and a new mother in the first six weeks, a child with complex needs, an adult living with MS, and someone who wants their last months at home rather than in hospital.

Clinical monitoring equipment in use
  • On call 24/7
  • Flexible, fast scheduling
  • Regular quality assurance
  • Care management and family support

Care for every age and every household

Ontario is not one kind of family, and care that ignores that does not work. We match caregivers on clinical need first, then on the things that decide whether care is actually accepted: the language spoken at home, whether a client would prefer a man or a woman, food and faith, comfort with pets, and the routines a household already runs on.

Our clients range from newborns to people in their late nineties. They live alone, with partners, with adult children, and in three-generation households. Some need a nurse twice a week; some need someone there around the clock.

If you are not sure your situation fits, that is usually a sign it is worth one phone call rather than none.

A nurse talking with an older patient in a care setting

Conditions and situations we support

A customized regimen built around the individual and their home, not a package off a shelf.

Maternal, newborn and children

Care does not only mean seniors. This is one of the fastest-growing parts of what we do.

  • Postpartum and newborn care — overnight feeding support, settling, and recovery help for the mother
  • Newborn and infant support — bathing, feeding, sleep routines and reassurance for first-time parents
  • Nanny and in-home child care — regular, screened care in your own home
  • Paediatric and children’s home care — complex needs, medical fragility and after-school cover
  • Support for a parent recovering — after a caesarean or difficult birth
  • Respite for parents — so a family caring around the clock can sleep

More on postpartum and newborn support at home · Care for children and young people

Neurological and cognitive

  • Alzheimer’s and dementia care
  • Parkinson’s care
  • Post-stroke care
  • Traumatic brain injury
  • Multiple sclerosis and ALS
  • Special needs care

Serious illness and end of life

  • Hospice and palliative care
  • Cancer care
  • Heart disease
  • Diabetes care
  • Respiratory and oxygen support
  • Advanced care planning support

Recovery and rehabilitation

  • Hospital discharge programs
  • Post-surgical care
  • Rehabilitation and physiotherapy
  • Arthritis and osteoarthritis care
  • Wound and ostomy management
  • IV therapy

Mobility and complex physical needs

  • Paraplegia and quadriplegia
  • Transfers and lifts
  • Falls prevention and home safety
  • Equipment and daily living aids
  • Overnight and 24-hour care
  • Bariatric care

Mental health and family support

  • Mental health care
  • Social work and counselling
  • Respite care — a real break for the family caregiver
  • Companionship and isolation
  • Support after a bereavement
  • Flu clinics

Not sure whether we cover it?

Describe the situation and we will tell you straight whether we can help, and what it would take. The consultation is free and there is no obligation.

Answered 24/7 on 1-888-507-6236.

Book a free consultation

Who delivers specialized care

Specialized care usually means more than one discipline. We coordinate the team so you are not the one chasing everybody.

  • Registered Nurses (RNs) — complex and unstable clients, IV therapy, palliative symptom management
  • Registered Practical Nurses (RPNs) — medication, wound, catheter and ostomy care
  • Nurse Practitioners — assessment, diagnosis and prescribing within scope
  • Personal Support Workers — daily living, transfers, personal care and companionship
  • Physiotherapists and Occupational Therapists — mobility, falls prevention, home safety
  • Speech-Language Pathologists — communication and swallowing
  • Registered Dietitians — diabetes, renal disease, dysphagia, weight loss
  • Respiratory Therapists — oxygen, CPAP and BiPAP, tracheostomy
  • Social Workers — counselling, family conflict, planning ahead
  • Your own physician — we work alongside the client’s existing care team, not around it

What specialized care looks like

A nurse holding hands with an older man seated in an armchair while a family member stands beside them
Dementia and neurological care, built around a familiar routine and a stable team.
A nurse sitting beside an older woman in bed, holding her hand during a night-time care visit
Palliative and overnight care, so nobody is managing symptoms alone at 3am.
A nurse handing discharge papers to an older woman seated in a wheelchair at hospital
Hospital discharge and post-surgical recovery, with the hospital plan carried into ours.
A caregiver helping an older woman stand up from an armchair in her living room
Rehabilitation, transfers and falls prevention in the person’s own home.

Read more about specific care