Tell us how we did
If a caregiver or a coordinator did well by you, we would like to hear it — and so would the next family trying to work out who to trust. If something went wrong, we want to hear that faster.
Why it matters
It reaches the caregiver
Reviews naming a specific worker are passed on. People in this job hear about problems far more often than they hear about the visits that went well.
It helps the next family
Choosing home care is done under pressure, usually by someone who has never done it before. What you write is what they read.
It tells us what to fix
A pattern across several reviews gets reviewed at the organizational level, not closed at the file level.
Two ways to leave one
Write a Google review 5.0 from 72 Google reviews
A Google review is the most useful thing you can do for us. It is public, it is what other families see when they search, and it takes about a minute. The button opens the review box on our Google listing — you will need to be signed in to a Google account, because Google requires that.
If you would rather not post publicly, or you have something detailed to say, use the form below instead. It comes straight to us and is not published anywhere.
Please do not include anyone’s health details. Not yours, and not the person receiving care. First names are fine; diagnoses, medications and clinical details are not. If your feedback needs those details to make sense, call us on 1-888-507-6236 and we will take it properly.
Write a review
Short is fine. What we would find most useful is what specifically was helpful, and what we could do better.
If something went wrong
A review is the wrong channel for a real problem, because it is slower and it is public. Call 1-888-507-6236 or email info@helpnowhealthcare.com and it is logged in writing, followed up with the worker and the site, and you get an account of what happened and what was done.
If someone is unsafe right now, do not use this page. Call us on 1-888-507-6236, or 911 in an emergency.