Care at home, and staff for the places that give it
Help Now Healthcare does two things in Ontario. We provide care in people’s homes, and we supply screened healthcare staff to the organizations that provide care everywhere else. Both sides are run by the same team, to the same standards.
Care at home
For families arranging support for someone they love. Start anywhere — most people start with the hardest hour of the day.
Home care
The overview: hourly visits, daily support, overnight and live-in care, and how a care plan is built around one person.
Personal support
Bathing, dressing, toileting, transfers, meals, medication reminders and companionship, from screened PSWs.
Dementia and Alzheimer’s care
Including the parts families find hardest — sundowning, resistance to personal care, and safety at night.
Respite care
Regular, planned relief for a family caregiver. Far more sustainable than help booked in a crisis.
Post-hospital and transitional care
The first weeks home, which is where most readmissions are either avoided or created.
Palliative and end-of-life care
Comfort-focused support at home, alongside your palliative team.
Care for children and young people
Support for children with complex needs, and for the families holding it together around school and work.
Specialized care
Postpartum and newborn support, chronic and complex conditions, and care matched to a specific diagnosis.
Activities and companionship
The shape of the day: conversation, outings, hobbies, and the routines that keep someone engaged.
Transportation and escort
Getting to appointments, treatments and family events, with someone who stays for the appointment.
Care scenarios
Examples of how support actually gets arranged, if you would rather see it than read a service list.
Where to start
If you do not yet know what you need. Most people do not, and that is fine.
Healthcare staffing for organizations
For long-term care homes, retirement residences, hospitals, clinics and community programs.
Staffing for facilities
Settings we staff, who is responsible for what, credentialing, privacy, and how a request works.
Nursing staffing
How to decide the RN, RPN and PSW mix — using what the College of Nurses of Ontario actually says.
RN staffing
Charge shifts, admissions and assessments, IV and complex wound care, unstable residents.
RPN staffing
Medication and treatment rounds, assisted living and memory care, stable populations.
PSW staffing
Personal care, transfers, feeding, mobility and restorative programs — usually the largest part of a roster.
Temporary and agency shifts
Single shifts, recurring lines, block bookings, vacancy cover, outbreak and surge.
Permanent recruitment
Direct-hire searches, and converting an agency worker you have already worked with.
Request staff
What to send, and what happens after you send it.
Not sure which of these you need?
Most people are not, on the first call. Tell us what the hardest part of the week is and we will tell you what usually helps.
Free consultation, no obligation, and an honest answer if we think you need something other than what you are asking for.
Answered 24/7 on 1-888-507-6236.
Book a free consultationDoes having home care result in a loss of independence?
No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.
How can I trust a caregiver in my home?
Just like nurses and doctors, professional caregivers work to provide personal support to clients. Our employees are carefully selected and trained. All of our employees undergo vulnerable sector screening to ensure they do not have a criminal record.
Just like nurses and doctors, Professional Caregivers have chosen a career in compassionate care of those in need. Help Now Healthcare implements a comprehensive Screening System which includes a thorough background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen.
How does Help Now Healthcare attract the best caregivers?
The Golden Rule, Help Now Healthcare runs by is “We will not refer a caregiver into your home that we would not welcome into our own home.”
This high bar was set by our founder in 2017, and is the backbone of our mission. Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope.
We encourage you to meet one of our local Directors as they will treat you with as much compassion and dignity as they afford to each caregiver they refer.
What if we don’t like our caregiver?
Contact us and we’ll refer another caregiver quickly at no additional referral cost.
Will we have a choice in selecting the caregiver
Our Care Pairing Process works with each family to understand what unique skills and personality are desired in a caregiver. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input. We will then make a referral based on our experience and your input.
What is the process of finding a caregiver?
We make the process of finding a caregiver very simple and prompt using our QuickCare Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs.
We then can meet you or your SDM (substitute decision-maker) for a consultation. Within 24 hours of that consultation we are usually able to refer a professional caregiver to your home. Our team continuously screens caregivers beyond current demand to give you quick access to the best caregivers in our community.
Looking for help with a particular condition?
Stroke, Parkinson’s, dementia, cancer, MS, diabetes, autism, cerebral palsy, epilepsy, a new hip — we have written a page for each, covering children and adults. Each page sets out which elements of care require a regulated nurse and which are provided by a personal support worker.
Beyond nursing and personal support
A home or hospital does not only need nurses. We also place therapy, diagnostic imaging, laboratory, pharmacy, physician and support staff on a permanent basis — with registration verified against the right college before anyone reaches your shortlist.