Care by condition

A hand squeezing red therapy putty during hand rehabilitation

If this is a medical emergency

Call 911 immediately. Do not wait for a call back from us.

For urgent care needs that are not an emergency, call us on 1-888-507-6236 — a person will pick up, and we can usually move faster than a form allows.

A stroke changes a household overnight. One day someone is managing on their own; the next, a hospital is talking about discharge and the family is trying to work out how a person who cannot yet stand unaided is going to get from a bed to a bathroom. Most people leave hospital still in the middle of their recovery, not at the end of it.

That gap between what the hospital can keep doing and what a family can manage alone is where we work. Recovery after a stroke is measured in months, and the months where progress is fastest are usually the ones spent at home.

What actually changes at home

  • Getting up and moving. Weakness down one side makes every transfer — bed to chair, chair to toilet, into the shower — the moment where falls happen. The technique matters more than the strength of the person helping.
  • Talking and being understood. Aphasia is exhausting for everyone. A carer who knows to slow down, give time, and not finish sentences makes an enormous difference to how much a person is willing to try.
  • Swallowing. Many people come home with a modified diet or thickened fluids. Meals stop being simple, and getting it wrong carries real risk.
  • Medication. Blood thinners, blood pressure medication and statins are usually new, taken at set times, and not optional.
  • Mood. Low mood and frustration after a stroke are extremely common and are part of the condition, not a character failing.

How we help

  • Safe transfers and walking practice, using the technique the physiotherapist set — so the work done in rehabilitation carries on between visits
  • Personal care that protects dignity: bathing, dressing, grooming and toileting, done at the pace the person can manage
  • Meals prepared to the texture and fluid consistency the speech-language pathologist specified, with someone present while eating
  • Medication reminders, and where the care plan calls for it, administration by an RN or RPN
  • Watching for the signs that matter — a new weakness, a change in speech, a fall, a skin area that is not recovering — and telling the family and the care team early
  • Getting to appointments: outpatient rehabilitation, the stroke clinic, the family doctor
  • Company and conversation, which is not a soft extra after a stroke — it is speech practice
  • Relief for the family member who has become the full-time carer

Who provides the care

Most stroke support at home is delivered by personal support workers who have done it before. Where a care plan includes wound care, injections, or anything else that must be done by a regulated professional, we place an RN or RPN. Everyone we send is screened, credentialed and insured.

Common questions

How soon after discharge can care start?

Usually within a day or two, and faster where a discharge date is already set. If you call us before the discharge meeting rather than after it, we can have the first visit arranged for the day the person comes home, which is the day families most often struggle.

Can you follow the exercises the physiotherapist gave us?

Yes. A PSW is not a physiotherapist and will not prescribe or change a programme, but supporting someone to practise the transfers and movements their therapist has already set is normal, useful work — and it is what turns a weekly therapy session into daily progress.

What if my father cannot tell us what he needs?

That is common and it is workable. We look for what a person is showing rather than saying, we allow time rather than filling silences, and we use whatever the family has already found works — a board, a phone, gestures, yes-and-no questions.

Is any of this covered publicly?

It may be. Ontario Health atHome arranges publicly funded personal support and nursing after a stroke, and a hospital discharge planner can make that referral before you leave. Start there. Private hours are for topping up what public care provides, or for filling the gaps in the schedule it cannot cover.

Do we have to commit to a set number of hours?

No. Needs after a stroke change quickly, usually in the direction of less help rather than more, and the schedule should follow that.

Where we provide this care

We provide this support across communities across Ontario, from the Greater Toronto Area to Thunder Bay. If your town is not listed, call us — we will tell you honestly whether we can staff it properly rather than promising and then failing to turn up.

Related

Not sure what you need? That is the normal starting point. A free consultation is a conversation about what is actually happening at home — no charge, no obligation, and we will point you at publicly funded care first where you may qualify for it.

Book a free consultation Call 1-888-507-6236