Help Now Healthcare Inc.

Effective Date: March 31, 2021
Last Updated: April 26, 2026

1. Commitment to Accessibility

Help Now Healthcare Inc. is committed to providing accessible services, information, and website content to all individuals, including persons with disabilities.

We are committed to treating all individuals in a way that allows them to maintain their dignity, independence, integration, and equal opportunity.

2. Compliance with Accessibility Laws

Help Now Healthcare Inc. is committed to meeting applicable requirements under Ontario’s Accessibility for Ontarians with Disabilities Act and its associated standards.

We strive to ensure that our website and digital content are accessible in accordance with applicable requirements, including the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, where required.

3. Website Accessibility

We aim to provide a website that is accessible, usable, and understandable for all users.

Our accessibility efforts may include:

  • Clear and readable content
  • Logical and consistent structure
  • Keyboard-accessible navigation where possible
  • Descriptive links and headings
  • Alternative text for meaningful images where applicable
  • Appropriate colour contrast
  • Accessible forms where reasonably achievable
  • Compatibility with assistive technologies where possible

4. Ongoing Improvements

Accessibility is an ongoing process.

Help Now Healthcare Inc. will make reasonable efforts to monitor, review, and improve website accessibility as standards, technology, and user needs evolve.

While we strive to ensure accessibility, we cannot guarantee that all content will always be fully accessible, but we are committed to addressing barriers where reasonably possible.

5. Accessible Formats and Communication Supports

Upon request, Help Now Healthcare Inc. will make reasonable efforts to provide information in accessible formats or with communication supports.

Requests will be handled in a timely manner and in consultation with the individual making the request.

6. Feedback Process

We welcome feedback regarding accessibility barriers or difficulties accessing our website or services.

Help Now Healthcare Inc. will make reasonable efforts to respond to accessibility feedback in a timely manner and address concerns where appropriate.

7. Service Animals, Support Persons, and Assistive Devices

Help Now Healthcare Inc. supports the use of assistive devices, service animals, and support persons by individuals with disabilities, in accordance with applicable laws.

Where restrictions may apply due to health, safety, infection prevention, privacy, or site-specific requirements, we will make reasonable efforts to provide alternative arrangements.

8. Temporary Disruptions

If there is a temporary disruption to services or facilities that may impact accessibility, Help Now Healthcare Inc. will make reasonable efforts to provide notice where appropriate.

Where possible, information regarding the reason, duration, and alternative solutions will be provided.

9. Accessibility in Employment

Help Now Healthcare Inc. is committed to accessibility in employment practices and will make reasonable efforts to accommodate individuals with disabilities in accordance with applicable accessibility standards.

10. Accessibility Plan

Help Now Healthcare Inc. maintains an accessibility plan in accordance with AODA requirements and will provide it upon request, where applicable.

11. Safety and Legal Considerations

Accessibility may be limited where necessary to protect the health and safety of clients, staff, or others, or where restricted by applicable laws or site-specific requirements.

12. Contact Information

For accessibility requests, questions, or feedback:

Help Now Healthcare Inc.
Unit 101, 969 Derry Road East
Mississauga, Ontario, Canada
Phone: 1-888-507-6236
Email: info@helpnowhealthcare.com