Healthcare staffing in Kitchener, Waterloo and Cambridge
RNs, RPNs and PSWs for long-term care homes, retirement residences and community programs across Waterloo Region — Kitchener, Waterloo and Cambridge.
Where we cover around Kitchener, Waterloo and Cambridge
The tri-cities draw from one labour pool, but the travel between them is real.
- Kitchener — downtown, Stanley Park, Forest Heights, Doon and Huron Park.
- Waterloo — uptown, Beechwood, Lakeshore and the university district.
- Cambridge — Galt, Preston and Hespeler.
- Township communities — Elmira, St. Jacobs, New Hamburg, Baden and Wellesley.
- Neighbouring markets — Guelph and Stratford, with notice.
Coverage in any given neighbourhood depends on who we hold near it, not on a map. Ask us about your site specifically and you will get a straight answer.
What staffing in Kitchener, Waterloo and Cambridge actually looks like
People treat Waterloo Region as one place, and for recruiting it more or less is. For scheduling it is not: a worker in Hespeler and a shift in uptown Waterloo is a real commute, particularly at the end of a night shift.
So we schedule by site rather than by region. If you run buildings in more than one of the three cities, tell us — we will build a group who know your buildings rather than a list of people who know the region.
The region’s pool is decent but not deep in every specialty. Ask us about your specific role before you rely on us for it, and we will tell you what we actually hold.
Roles we supply
Registered Nurses
Charge shifts, admissions and assessments, IV and complex wound care, unstable or declining residents.
Registered Practical Nurses
Medication and treatment rounds, assisted living and memory care, stable populations.
Personal Support Workers
Personal care, transfers, feeding, mobility and restorative programs.
Temporary and agency shifts
Single shifts, recurring lines, block bookings, vacancy cover, outbreak and surge.
Permanent recruitment
Direct-hire searches, including converting an agency worker you have already seen on your floor.
How we work with facilities
Settings we staff, who is responsible for what, credentialing and privacy.
Questions from Kitchener, Waterloo and Cambridge coordinators
Do you treat Cambridge as part of the same market?
For recruiting, yes. For scheduling, no — we staff Cambridge sites from people who can realistically get there.
Can you cover Guelph as well?
Yes, with notice. It sits on the edge of this market and the pool overlaps.
Are the workers employed by you?
Yes. Payroll, source deductions, WSIB coverage and Employment Standards Act entitlements sit with Help Now Healthcare, not with your organization.
What happens if someone does not show?
One number, answered 24/7. A coordinator re-fills it, and if we cannot, you hear that from us immediately rather than at handover.
Do you also provide home care in Kitchener, Waterloo and Cambridge?
Yes, that is our other side of the business — personal support, nursing visits, respite and overnight care in private homes. Home care in Kitchener, Waterloo and Cambridge
Request staff in Kitchener, Waterloo and Cambridge
Send the site, the roles, the shifts and the start date.
You get an honest answer on what we can cover, including the parts we cannot, and a written rate before anyone is scheduled.
Answered 24/7 on 1-888-507-6236.
Request staff