Healthcare staffing in Durham Region
RNs, RPNs and PSWs for long-term care homes, retirement residences and community programs across Durham Region — Pickering in the west through to Clarington in the east.
Where we cover around Durham Region
Durham stretches a long way east, and where a site sits along that line changes who can realistically staff it.
- Pickering and Ajax — the west end, closest to Toronto and Scarborough.
- Whitby — including Brooklin.
- Oshawa — the largest single market in the region.
- Courtice, Bowmanville and Clarington — the east.
- North Durham — Port Perry, Uxbridge and the townships, with notice.
Coverage in any given neighbourhood depends on who we hold near it, not on a map. Ask us about your site specifically and you will get a straight answer.
What staffing in Durham Region actually looks like
The mistake outside agencies make in Durham is treating it as one commute. Pickering is within reach of workers who live in east Toronto and Scarborough; Bowmanville is not, and staffing it from the west is how a shift gets released at 06:00.
We staff from inside the region where we can, and we are straight with you when a request is at the far end of it. A Clarington night with four hours of notice is a different proposition from an Ajax day next week, and you should hear that before you rely on it.
If you run sites at both ends, say so. Recurring lines close to where workers actually live are worth more than a bigger roster spread thin across the region.
Roles we supply
Registered Nurses
Charge shifts, admissions and assessments, IV and complex wound care, unstable or declining residents.
Registered Practical Nurses
Medication and treatment rounds, assisted living and memory care, stable populations.
Personal Support Workers
Personal care, transfers, feeding, mobility and restorative programs.
Temporary and agency shifts
Single shifts, recurring lines, block bookings, vacancy cover, outbreak and surge.
Permanent recruitment
Direct-hire searches, including converting an agency worker you have already seen on your floor.
How we work with facilities
Settings we staff, who is responsible for what, credentialing and privacy.
Verified before the first shift, not after it
Every worker we place has been through the same file before they are offered to you.
- Government photo identification and proof of eligibility to work in Canada.
- Current registration and standing confirmed directly on the College of Nurses of Ontario register, where the role is regulated — not from a document the candidate hands us.
- Police vulnerable sector check completed and reviewed.
- References spoken to, from previous supervisors.
- Immunization and health records on file and kept current for the settings we place into.
- AODA, WHMIS, worker health and safety awareness and workplace violence and harassment training, plus orientation to your site.
Questions from Durham Region coordinators
How far east do you cover?
Through Clarington, and into north Durham with notice. We will tell you the realistic answer for your specific site rather than a regional yes.
Do you staff Durham with Toronto-based workers?
Only where the commute is genuinely reasonable, which usually means the Pickering and Ajax end. Beyond that we staff from within the region.
Are the workers employed by you?
Yes. Payroll, source deductions, WSIB coverage and Employment Standards Act entitlements sit with Help Now Healthcare, not with your organization.
What happens if someone does not show?
One number, answered 24/7. A coordinator re-fills it, and if we cannot, you hear that from us immediately rather than at handover.
Do you also provide home care in Durham Region?
Yes, that is our other side of the business — personal support, nursing visits, respite and overnight care in private homes. Home care in Durham Region
Request staff in Durham Region
Send the site, the roles, the shifts and the start date.
You get an honest answer on what we can cover, including the parts we cannot, and a written rate before anyone is scheduled.
Answered 24/7 on 1-888-507-6236.
Request staff